Guest Reviews

At the Verdanza Hotel, our personalized service sets us apart from the everyday San Juan hotels – before, during and after your visit. But you don’t have to take our word for it – just read some of the feedback left by our past guests.

Excellent Stay

I stayed at this hotel during the memorial weekend. It was a great stay. I stayed in the club room and it was amazing. I had a great view, comfy bed, and decent bathroom. The customer service throughout the entire hotel was awesome. All the staff were friendly. It was located one block from the beach and walking distance to just about everything. I have no complaints. I will be staying here again. :) 

nishanad1no

Perfect hotel

I found a great rate online and was nervous to book but so glad I did. From the second you pull up and the staff opens the doors for you, you feel welcomed and taken care of. The beds were perfection and the pillows like clouds- I had the best nights sleep with air conditioning, black out window shades, and peace and quiet. The cafe downstairs had the BEST coffee I've had in Awhile. The white mocha was excellent. We walked to Walgreens and a few other shops on the Main Street here. Felt very safe the whole time. Taxis were SO easy to get, just ask the doorman at the hotel. Basically $20 to get most places... Airport, Condado, Old San Juan. The pool here was very large and clean with a huge hot tub and a fun kid area. The restaurants in the building had wonderful food and drinks and the staff everywhere were some of the nicest Ive encountered! 

824colleend

Location

Room was decent enough. We did not use the pool but saw many others using it. Located very close to beach and bars. Old San Juan is about 15 min drive and Condado is 10 minutes away. Travel desk guide was very helpful and patient. Its $15 from Airport and there is Dollar rental car service in the premises. Parking is $10 additional charge per night.

MayaST

Exceeded expectations

We were pleasantly surprised by the appearance of the hotel. From the exterior, lobby, rooms, etc. very colorful, clean & modern. Our thought was at that price it would have been so/so. But the pictures held true to what we experienced. We had a King Size single room with partial ocean view. The room was clean, & modern. Our maid (Kathia Pollock) made sure the room was spotless & well stocked with toiletries & towels. We ordered room service (breakfast) & it was excellent, once again exceeding our expectations. We needed a wine opener late in the evening & called down to the front desk & asked if by any chance they had one & within 5 mins someone brought one up to the room. The hotel is in a great location. The beach is within a short walk along with restaurants, transportation, & other hotels containing clubs, casinos, & restaurants. I can not recommend this hotel enough. If your looking for a bargain then this is the hotel for you.

PS The pool & hot tub were also very clean, modern & beautiful. 

Osceola

My vacation stay was....

Excellent!! After reading many of the reviews I was a little nervous about staying at this hotel. I bought a package deal and wasn't able to cancel. Well apon arrival I didn't know what to expect. To my surprise I had an overall fantastic experience. I have no complaints. The room was comfortable, clean and I had a great view. Most importantly the customer w was great. After a 7 day stay it was great. I would stay here again. The beach was a 5 min walk away. Very reasonable price, great experienc

emjackson25

Great Hotel, Excellent Customer Service!!

From the moment we stepped in, we were treated like royals! This was my 3rd time in Puerto Rico and I wish I would've stayed at this hotel since the first time. Excellent service,everybody was so nice, respectful and helpful. The hotel has a couple restuarants, clean pool and jacuzzi. The hotel is centered to walking distant to a lot of awesome attractions.Our room was big very clean!! I highly recommend this hotel : ) Ask for Ruddy he is great!! 

andrea b

Good for the price

It is a not 5-star hotel but its a great stay if you are in
San Juan and want to be close to everything. Near the beach and good restaurants. It has a little kid's water-playing area near the pool. Breakfast is not free and you have to pay for parking.

Wdelacruz14

Fantastic week-end

Great swimming pool and jacuzzi.The rooms in front of the swimming pool area are very convenient. It also has a small refrigerator and an excellent Asian Bistro Restaurant. The employees are very courteous and helpful.
Room Tip: Rooms around the swimming pool.

Islia

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